Elevra Deluxe Rotating Lift Assist Bed - Dual King

After sleeping on this bed for a week, we have decided it is a good bed for us. We would recommend it to others who want a bed for two people that 1) looks like household furniture and not a hospital bed; 2) provides mechanical assistance for a user like my husband, who has Parkinson's Disease and needs help getting in and out of bed; 3)includes a footboard, for reasons I'll mention below.
We would add a few caveats for potential buyers.
Delivery may not occur within the 4-7 day estimate on the DMESuperstore website. We ordered May 27, but the manufacturer, AdAstra, didn’t ship the bed until June 25, and our delivery with white glove assembly didn't occur until July 6. We are still waiting for delivery of a set of fitted sheets and mattress protectors ordered at the same time.
Fortunately, customized sheets did come with the bed, although this was not advertised on the DMESuperstore website. Standard sheets will not fit, because there are four separate mattresses, each of which requires its own fitted sheet in a non-standard size. For a top layer we are using only a lightweight summer quilt to minimize the number of things that need to be moved out of the way whenever the bed rotates.
Pillows and pillowcases are not included with this bed. Any pillows used at the head will fall when the bed goes through its rotation, unless you apply Velcro strips or other devices to keep them in place.
Four of the bed legs we received were not like the ones shown on the website, i.e. straight or with casters (an option the user manual says can be added later.) These four legs were h-shaped. The video instructions from AdAstra said they were for the bottom of the bed frame, and the hump of the h on each was to be installed facing outward (for greater stability, presumably). Our technician Deshawn from WSR found it impossible to install the two middle legs that way, so he installed them humps inwards. He then installed the outer legs with humps outward, but that meant those humps protruded beyond the bed frame and created a nasty tripping hazard. We asked him to switch the outer legs so they’d face inward instead, and he did. We e-mailed Alex at DMESuperstore to ask whether switching the legs would affect the warranty for the bed. He contacted AdAstra and they said it would not, so Alex put a note to that effect in our purchase record at DMESuperstore.
The bed itself is working well for us so far. The memory foam mattresses are very firm, which is good for my husband, who has difficulty turning on or getting up from a soft mattresses. I have previously preferred softer mattresses, but after a week I’ve found a way to adjust the bed with the remote so I am able to sleep as well as before.
My husband and I are both 6' tall. The bed is rated for people 5’11” at most, even though the distance between the headboard and footboard is a full 79.5". So far we’ve noticed only two slight problems related to our excessive height. We have to leave more clearance at the sides of the bed to avoid hitting our feet on the wall or furniture when we use the rotation feature. We are having to rearrange the furniture in our small bedroom because of this. I’ve also found I don’t sleep well with my feet hanging off the end of the upper mattress when its lower part is elevated, so I have to keep that flat for sleeping. I can still raise the head of the mattress, however, and so far that's been enough to keep me comfortable.
The armrests are positioned optimally for someone using the rotation feature to get in or out of bed. Unfortunately they block anyone NOT using the rotation feature from getting in or out. Since I don’t necessarily want to rotate every time, I wish the armrest had been designed to be repositioned without having to be removed entirely.
The remote controls are on curly electrical cords attached to the bed. They are designed to be hooked onto the armrests while not in use. Since we are not always using the armrests, however, I wish there were another way to keep the remotes off the floor and away from the rotation mechanism.
The footboard was a necessary feature for us, because it allows me to insert a small bulletin board between it and the lower mattress, then drape our quilt over the board to keep the quilt up and off my husband’s sensitive feet. If only the footboards for this bed were higher, we wouldn’t need the bulletin board.
Overall, however, we are pleased with this purchase. I particularly appreciated all the help I received during the delivery and assembly process from Deshawn at WSR Marietta (the delivery company) and Alex at DME Superstore.