This product was ordered the end of September and received approximately 5 days ago. Upon assembly, I discovered that the one wheels was not attaching properly. I called the company and they stated they would send a new wheel. I sent a video of the issue with the wheel so they were able to see the problem. They said they would send out a new wheel. I told them the problem wasnt the wheel it had something to do with the bolt that went through the wheel. Anyway, I received the new wheel and, low and behold, it still DOESNT ATTACH TO THE WHEELCHAIR!!!!! I called the company and they are sending out a new chair. Other than the defect with the chair, it looks like, once it is in working order, it will be perfect!
If course my renote for my lift chair decided to stop working on a weekend. Without it, I am bedridden and not a happy camper. But DME came to the rescue and I had it Monday! Always take the time to reach out to a himan when you're having a challening time, great businesses like these are life savers!
This walker is well made. It came out of the box ready to go and I went. It is just what I needed. I feel very stable when using it.
Been to 8 different zoos, 12 museums and everything in between. We love ours!!!
why aren’t these adjustable?
I love that it folds small enough to leave room in my trunk for luggage! The machine is solidly built and light in weight. It does not fold up as smoothly as I anticipated. To get it to stand on its own, the front wheels need to be turned in towards the back. Try as I might, it does not do that without assisting by hand. But because it doesn’t take the whole trunk, I am very pleased!
It is a great unit but I ordered the large which is too wide for doorways.
Excellent compact rollator walker. Love how easily and reliably I can collapse, put in back seat of car, and take out and set up. After using a standard 2 wheel walker and a bigger more comfortable heavy duty rollator for a couple years, the Rolloy has become my everyday standard. I use a flexible cane holder to help secure cups on the seat instead of a cup holder, and I have found that I can put a fabric bag over the handles on the seat to secure larger items that don’t fit in the front bag.
I love how smoothly the larger wheels makes it easy to steer. It is perfect for my car because it collapses to a small size. I love it.
Very good rollator. Sturdy and solid. The best part is that it is very easy to collapse it and place it in the car. It is very lightweight compared to my other one.
This rollator is so easy to get in and out of the car. Love how easy and compact it is to fold up.
I’ve had my Golden ALLY Pro for about two months now, and I can honestly say it’s the best mobility investment I’ve ever made. The remote control feature is a game-changer—it lets me move the chair right up to me or tuck it away when I don’t need it, which makes transfers so much easier and safer!
What really surprised me is how well it handles outdoors. The all-terrain wheels give me the confidence to go beyond smooth indoor floors. I’ve used it on grass at the park, gravel paths, and even slightly uneven sidewalks with no problem at all. It feels stable and secure, and the suspension makes the ride much smoother than I expected.
The lithium battery lasts a long time, and I love knowing I can get through a full day without worrying about running out of power. Plus, it’s lightweight and folds up, so traveling with it is super easy. I recently took it on a weekend trip, and it fit in the back of my SUV with no stress.
The ALLY Pro gives me back my independence—whether it’s running errands, going to family events, or enjoying time outside, I feel like I can go anywhere again. Highly recommend this chair to anyone looking for comfort, convenience, and real all-terrain mobility! Thank you from a happy happy customer : )
This walker is wonderful. It is compact as stated. Weighs practically nothing so even another slightly disabled person can lift it to place in the car. The only comment I would make is once folded you cannot push it as the front wheels don’t align well.
Lightweight and compact. It came assembled which I think it was very convenient, also it's easy to fold and unfold. Overall I think it's a good product.
This is a nice looking walker. It rolls well and is comfortable to sit in. Assembly was easy and it seems very sturdy. The reason I took one star off is because it can be a booger to open and close if you don't know that you need to have the front wheels pointed forward. This little tidbit of information wasn't in the instruction book which meant months of struggling with it every time my husband used it. Now that I figured the wheel thing out it's so much easier.
We recently purchased the Rollator Walker for Seniors with a seat for my mother-in-law to use after her surgery. Before the procedure, we both tested it out to ensure it was the right fit, and we were both genuinely impressed. The first thing that struck us was how it lives up to the "lightweight" claim. For a piece of equipment this sturdy, it's surprisingly easy to lift and maneuver, which is a huge plus for anyone who needs to travel or simply move it in and out of a car.
The phrase "easy to use right out of the box" perfectly describes our experience. There was no complicated assembly or confusing instructions. We were able to unfold it and get started almost immediately, which is a relief when you just need a reliable mobility aid without any hassle.
Despite its light weight, this walker feels incredibly sturdy. It has a 350lbs capacity, and you can feel that it's built to handle it. We both felt completely secure and stable while using it, and the extra-wide seat was a great feature for taking a comfortable break. The 8" wheels roll smoothly over different surfaces, adding to the sense of security.
Finally, the folding mechanism is a fantastic feature that makes a big difference. It folds up ultra-compactly and with very little effort. This makes it perfect for travel or for storing in a small space when not in use. The height-adjustable feature is also great, making it a versatile option for taller users. Overall, it's a well-designed, reliable, and user-friendly product that we would both highly recommend.
I was so happy I found this chair! It has all the features I wanted especially the Twilight recline and zero gravity. I add the massage and heatwave because we live in the mountains and the heat feels really good. This is our 3rd golden chair and love love love this brand! Thank you for the fast shipping and the white glove delivery guys were very kind