Terms of service
Terms of Service for DME Superstore
Welcome to DME Superstore! By accessing or using our website, services, and products, you agree to comply with and be bound by the following Terms of Service. Please review these terms carefully before using our site.
1. General Terms
• By accessing or purchasing from DME Superstore, you agree to these terms and conditions.
• DME Superstore reserves the right to change, modify, or update these terms at any time without prior notice. Your continued use of the site after such changes signifies your acceptance of the new terms.
2. Products and Services
• All products are subject to availability and may be withdrawn or discontinued at any time. We reserve the right to limit the quantity of products sold to any individual customer.
• Product descriptions, images, and specifications are for informational purposes and may vary slightly from the actual product due to manufacturer updates or variations.
3. Orders and Payments
• Orders placed through our site are subject to acceptance and availability.
• We accept various payment methods including credit/debit cards, and other payment methods as listed during checkout.
• DME Superstore reserves the right to refuse or cancel any order at its discretion.
4. Shipping and Delivery
• We ship using FEDEX, UPS, USPS, and freight carriers. Orders generally ship the same or next business day, and tracking details will be provided via email or available in your account.
• For freight and white glove deliveries, additional time and scheduled delivery dates are required.
• Expedited shipping options are available for eligible products.
5. Return and Refund Policy
• DME Superstore offers a 30-day return policy on eligible products, with a 15% restocking fee. For complete details, please refer to our Return Policy.
• Products must be returned in their original condition, and shipping costs for returns are the responsibility of the customer.
6. User Accounts
• Customers are encouraged to create an account for easier tracking of orders and access to order history.
• You are responsible for maintaining the confidentiality of your account login information and for all activities under your account.
7. Warranties and Disclaimers
• DME Superstore provides warranties on select products as described in their respective product details.
• We make every effort to ensure the accuracy of information on our site but do not guarantee that all content is free from errors. All products and services are provided “as is” without any warranties unless specified.
8. Limitation of Liability
• DME Superstore will not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the products sold or any website content, even if DME Superstore has been advised of the possibility of such damages.
9. Privacy Policy
• Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.
10. Governing Law
• These terms are governed by and construed in accordance with the laws of the state in which DME Superstore operates. Any legal action or dispute will be subject to the jurisdiction of the courts located in that state.
11. Contact Information
• For any questions regarding these terms or your experience with DME Superstore, please contact our customer service team.
By using DME Superstore’s services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. Thank you for choosing DME Superstore for your medical supply needs.
12. About Our Images
To help you visualize how our products may be used, some images are created or enhanced using AI technology. These visuals are for illustrative purposes only and may not represent exact real-life environments or users.