How To Troubleshoot Your Golden Technologies Lift Chair Remotes
Golden Technologies lift chairs are designed with user comfort and independence in mind. However, like any powered furniture, occasional issues with the remote control can occur. Whether your chair isn’t responding, certain functions aren’t working, or the remote screen is blank, this guide will walk you through simple steps to troubleshoot and resolve common problems.
1. Check the Power Supply
Before diving into remote-specific troubleshooting, confirm that the chair is properly powered:
- Ensure the lift chair is plugged into a working outlet. Try another device in the same outlet to test functionality.
- Check the transformer (usually located on the floor behind the chair). Make sure the LED light on the transformer is solid green—this indicates power is reaching the unit.
- If the LED is off or blinking, unplug the unit, wait 30 seconds, then plug it back in.
2. Inspect the Hand Control
- Look for physical damage such as cracked buttons, frayed cables, or loose connectors.
- If your model has a battery-operated remote, replace the batteries.
- Unplug and reconnect the remote from the chair’s control box to ensure a secure connection.
3. Reset the System (for Smart/Programmable Models)
Some Golden Technologies chairs feature programmable or Smart remotes. If your remote is unresponsive or the screen is frozen:
- Locate the reset button on the control box (usually under or behind the chair).
- Press and hold the reset button for 10 seconds or until the remote screen refreshes.
- Alternatively, unplug the chair from the wall, wait 60 seconds, and plug it back in to perform a soft reset.
Need Help Troubleshooting your existing remote? Below are some downloads and helpful videos guides.
Download The Comfort Zone 4 & 5 Guide
Golden Technologies Troubleshooting for 4 and 5-Zone Power Lift Chair Recliners
Golden Technologies 5-Zone Power Lift Chair AutoDrive Calibration & Reset Video
Golden Technologies 4-Zone Power Lift Chair AutoDrive Calibration & Reset Video
Golden Technologies 2-Zone Power Lift Chair AutoDrive Calibration & Reset Video
Below is a hand controller guide for the Golden technologies lift chair models.
Comfort Zone 1 Chairs: ZK-1200HC-1
- PR531
- PR401
- PR118
Comfort Zone 2 Chairs: ZKAD-6
- PR766
- PR535
- PR510
*Previously the ZKAD-5
Comfort Zone 3 Chairs: ZK3300-HC
- PR545
Comfort Zone 4 Chairs: ZK3200-HC
- PR632
- PR517
- PR511
- PR448
- PR446
- PR442
Download The Trouble Shooting Guide For ZK3200-HC Remotes
Comfort Zone 5 Chairs: ZK3100
- PR761
- PR764
- PR515
- PR449
- PR447
Download The Trouble Shooting Guide For ZK3100 Remotes
Additional Remotes for Lift Chair add-ons:
Heat & Massage Controller - HV3001
Heat Wave Technology Controller
Nirvana Swedish Massage Controller - ZK3700-HC
Troubleshooting your Golden Technologies lift chair remote doesn’t have to be stressful. By following these practical steps, you can often resolve issues quickly and safely. For persistent problems, Golden’s support team and authorized dealers are ready to help ensure your lift chair continues to provide the comfort and reliability you expect.
