Overview
Warranty applies to new units purchased from easwe.com and activates automatically upon delivery. Coverage varies by component and excludes misuse, unauthorized modification, and normal cosmetic wear.
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At Easwe, we believe everyone deserves the freedom to move with comfort, confidence, and independence. The Easwe B20 Electric Wheelchair is expertly engineered to deliver superior performance, ergonomic support, and lasting reliability. Designed with direct input from real users, the B20 combines advanced mobility technology with thoughtful design features to create a wheelchair that truly enhances everyday life. From its plush, supportive seating to its smooth, responsive handling, the Easwe B20 redefines what it means to travel in comfort, style, and freedom
Equipped with two 250W motors, the B20 delivers reliable power for smooth navigation across inclines, gravel, and uneven terrain. Built with an IPX5 water-resistant rating, it offers extra protection against splashes and light rain.

The B20 comes standard with a 12AH lithium battery, offering excellent range. For longer trips, you can upgrade to a dual-battery setup, extending travel up to 30 miles on a single charge. Its airline-approved battery ensures convenient, worry-free travel.

The advanced controller is the command center of the B20, providing easy power control, speed adjustment, and real-time battery monitoring on a clear display. It includes a horn for added safety, switchable left/right operation, and a dedicated charging port. With an IP66 waterproof rating, it’s durable in any weather.

Weighing only 44 lbs and supporting up to 250 lbs, the B20 strikes the perfect balance between strength and portability. Its high-strength aluminum alloy frame ensures long-lasting durability, while the foldable design makes it easy to carry and store.

Safety is at the core of the B20. It comes with an intelligent electromagnetic braking system, anti-tip rear wheels, a secure seat belt, and bright LED safety lights for peace of mind during every ride.

The B20 is engineered for comfort, featuring a shock-absorbing suspension system in both the seat and front wheels. This ensures a smooth, stable ride even on bumpy or uneven surfaces.



EASWE B20 Specifications |
|
|---|---|
| Model | EASWE B20 |
| Motor | Brushless Dual 250W Motors |
| Battery | Detachable 12AH Lithium |
| Controller | 360° Joystick with LCD Display |
| Maximum Range | Up to 30 miles (with two batteries) |
| Net Weight | 44 lbs |
| Load Capacity | 250 lbs |
| Maximum Speed | 4 mph |
| Charging Time | 5–6 hours |
| Max Climbing Angle | 10° |
| Seat Width | 16” |
| Expanded Dimensions (L×W×H) | 43.7" × 23" × 38″ |
| Folded Dimensions (L×W×H) | 23" × 17.8" × 37.5″ |
| Front Wheels | 8” Honeycomb tires |
| Rear Wheels | 12” Honeycomb tires |
| Warranty | 5 Years (Frame) |
The electric wheelchair is 95% pre-assembled at the factory. After receiving it, you only need to install the battery and controller, which is very easy to do.
Yes, a manual is included in the packaging, and we also provide a more detailed installation video.
Our electric wheelchair has two charging methods: you can charge through the port under the controller or charge the battery directly. Normally, it takes 5-6 hours to fully charge.
When going up or down hills or using the wheelchair on uneven surfaces, please slow down and be cautious.
Yes, with its flexible controller, our electric wheelchair is very suitable for elderly or mobility-impaired individuals to operate independently.
The range can be affected by various factors such as weight, temperature, and road conditions. Generally, a wheelchair with a 12AH lithium battery can travel up to 15 mi under ideal conditions.
Our B10 electric wheelchair supports seatback angle adjustment, but the A10 model does not.
Are these electric wheelchairs suitable for outdoor or indoor use?
Our electric wheelchairs have honeycomb tires on both the front and rear wheels, making them suitable for both indoor and outdoor use.
Yes, but please slow down and be cautious.
Easwe stands behind the quality of every electric wheelchair and mobility scooter with comprehensive warranty protection for peace of mind.
Warranty applies to new units purchased from easwe.com and activates automatically upon delivery. Coverage varies by component and excludes misuse, unauthorized modification, and normal cosmetic wear.
Covers: Natural deformation, welding defects, structural fractures due to manufacturing.
Excludes: Self-modifications, collisions, misuse.
Motor: Internal failures such as coil damage, demagnetization, axle deformation.
Controller: Manufacturing-related failures (short circuits, burnouts).
Excludes: Water ingress, cut cables, brake wear, user-induced damage.
Battery: Power loss, poor contact, or capacity < 60% within 1 year.
Charger & Front Light: Short circuits or poor performance from manufacturing defects.
Excludes: Water damage or human-caused issues.
Includes: Footrest, tires, fenders, seat, armrest, backrest, headrest, shocks, brake.
Note: Manufacturing defects only; collisions, misuse, and modifications are not covered.
Valid for original purchasers from easwe.com only. Second-hand/modified units or items without proof of purchase are not covered.
User error, improper assembly, failure to follow the manual, unauthorized repairs, accidental damage, improper storage, consumables/cosmetic wear, returns without authorization, unapproved external repair costs, and missing documentation. Shipping damage not reported within 5 days is excluded.
1) Document the Issue: Email description, photos/video, order number, and purchase source to customerservice@dmesuperstore.com.
2) Diagnosis: A technician reviews; if unclear, you’ll receive step-by-step troubleshooting.
3) Resolution: If covered, Easwe supplies free replacement parts and install videos. After the warranty period, parts & shipping are customer-paid.
Report shipping damage within 5 days of delivery to customerservice@dmesuperstore.com with photo/video evidence.
Warranty is non-transferable and valid only for the original purchaser. Placing an order constitutes acceptance of these terms.
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