Is the UPbed a good adjustable bed for seniors? +
Yes. The UPbed Standard allows you to press one button to gently raise to a nearly standing position, doing most of the work for you. It helps seniors get in and out of bed safely and independently, much like a lift chair. If you can use a lift chair, you’ll likely find the UPbed just as easy.
Can the UPbed really help me sleep better? +
Absolutely. With infinite adjustability and a premium memory foam mattress, the UPbed helps you find your perfect sleeping position. It gently swivels left or right and raises you up or down at the touch of a button, improving comfort, safety, and peace of mind for a better night’s sleep.
Will the UPbed Standard help me get in and out of bed without a helper or caregiver? +
Yes. The UPbed Standard’s one-touch lift feature raises you to a near-standing position and lowers you back down just as easily. It’s designed for safe, independent transfers—ideal for those who want to maintain freedom and dignity at home.
Is the UPbed Standard the same as a hospital bed? +
Not at all. The UPbed Independence offers the same functionality as a hospital bed—plus much more. It features multi-layer memory foam, separate head and leg motors, and a stylish design that fits home décor. Best of all, it swivels left or right and lifts you to near standing—something hospital beds can’t do.
Is the UPbed Standard comfortable? +
Yes. The multi-layer memory foam mattress contours to your body for even support and pressure relief. Adjustable head and leg controls let you find your perfect position for reading, TV, or sleeping—all at the push of a button.
Can the UPbed Standard also be used as a recliner to read and watch television? +
Yes! The UPbed is like
four products in one:
- An adjustable bed for sleeping
- A sit-up bed for reading or watching TV
- A chair bed for eating or relaxing
- A lift bed that swivels and raises like a lift chair
What type of mattress is needed for an adjustable bed? +
No special mattress is needed. The UPbed includes an ultra-comfortable multi-layer memory foam mattress that’s designed to flex perfectly with the adjustable frame for continuous support.
What is the weight capacity? +
The UPbed Standard is engineered to handle up to 500 lbs (227 kg) safely and reliably.
What's included with the UPbed Standard? +
Your UPbed comes with:
- Infinitely adjustable bed frame
- Simple wired remote control
- Multi-layer memory foam mattress
- Breathable 4-way stretch cover
- Deluxe padded side armrests
Just add your own standard twin sheets and pillows.
Will Medicare help pay for my UPbed Standard? +
No. The UPbed is sold directly to consumers and cannot be billed to Medicare or insurance. Some insurance providers may reimburse part of the cost if deemed medically necessary—check your plan for details.
What are the delivery and installation options for the UPbed? +
White Glove Delivery ($499) includes:
- Delivery inside your home
- Unpacking and full assembly
- Setup in your chosen room
- Removal of packaging materials
Note: For safety reasons, the team cannot remove your old bed or move other furniture.
Is the UPbed Standard easy to operate? +
Definitely. The remote has 8 simple buttons, each with one clear function. It’s wired (no batteries to replace) and includes a clip to keep it handy on the armrest.
Can I make the UPbed adjustments faster or slower? +
No. The UPbed moves at a safe, steady pace. Its precision motors start and stop smoothly to prevent jerky motion or imbalance.
Can I adjust the head section separately from my legs? +
Yes! Independent head and leg controls let you adjust each section for personalized comfort—perfect for sleeping, relaxing, or reading.
Why doesn’t the mattress fall off when the bed lifts me up? +
The mattress cover zips securely to the bed frame, holding it in place as the bed moves. The 4-way stretch fabric flexes with the bed and keeps the mattress breathable and stable.
Do normal sheets fit the UPbed? +
Yes. The UPbed Standard uses standard twin-size sheets and bedding.
Will my existing headboard and frame work with the UPbed Standard? +
No. The UPbed Standard includes its own furniture-style frame and replaces your current bed. Its design allows the bed to swivel and lift freely without obstruction from headboards or footboards.
How do the armrests work on the UPbed Standard? +
The armrests serve multiple purposes:
- Act as bed rails for fall prevention
- Provide support handles when standing up
- Can be locked upright or removed as needed
Their padded, textured design ensures safety and grip during transfers.
Is there a battery backup in case of power outage? +
Yes. The UPbed includes two 9-volt batteries that allow you to return the bed to a flat position in the event of a power outage. This feature is for one-time emergency use only.
Journey Health & Lifestyle® warrants all our products to be free from defects in materials, workmanship and assembly. A standard twelve (12) months warranty from the original purchase date applies to the core list of Journey products under normal use in accordance with specifications and warnings and with some limitations, exclusions, restraints or extensions including but not limited to parts, labor, service and other specific considerations. (Specific additional limitations and extensions of warranty, particularly as they relate to the Journey Health & Lifestyle® line of mobility products, can be found in the Addendum below.) If within the twelve-month warranty period, any component or part shall be proven to the satisfaction of Journey Health & Lifestyle® to be defective, the product shall, at the option of Journey Health & Lifestyle®, be repaired or replaced. Contact Journey Health & Lifestyle® before sending any product for warranty repair or replacement. Do not send any product without our prior written consent.
Limitations and Exclusions
This warranty does not cover damage, deterioration or malfunction resulting from accident, negligence, misuse, abuse, normal wear and tear, damage in shipment, improper operation or failure to follow instructions according to the User Manual, component failure, improper storage, neglect of prescribed maintenance procedures, repair or attempted repair or modifications made or authorized by anyone other than Journey Health & Lifestyle®, normal gradual reduction in battery performance due to heavy use, deterioration due to external factors such as extremes in temperature or humidity, corrosive atmosphere or other natural events such as lightning, flood or circumstances beyond the control of Journey Health & Lifestyle®.
This warranty applies in North America only and is extended only to the original purchaser of the product when purchased directly from Journey Health & Lifestyle® (USA) and is nontransferable. This warranty gives you specific legal rights, and you may also have other legal rights which vary from place to place.
The foregoing warranty is exclusive and in lieu of all other express warranties or implied warranties, if any, including but not limited to the implied warranties of merchantability and fitness for a particular purpose, and shall not extend beyond the duration of the express warranty provided herein. Journey Health & Lifestyle® shall not be liable for any consequential or incidental damages whatsoever and disclaims any liability beyond the initial purchase price of the product.
Addendum
In addition to the previously cited provisions and limitations, other warranty considerations for the line of Journey Health & Lifestyle® mobility products (Zinger, Zoomer, Zoomer Lite, Perfect Walker, So Lite Wheelchair, So Lite Scooter, So Lite Glide, all UPWalkers) include the following extensions and exclusions:
In addition to the previously cited provisions of the standard one-year warranty above, the frame, mechanical and electrical components including the motor of each mobility product in the Journey Health & Lifestyle® mobility line is further specifically warrantied for the same twelve-month period. In addition, warrantied instead for a six- (6) month period are the originally supplied battery, tires, fabric seat, seat back and seat cushion, all guaranteed to be free from defects in materials and workmanship for a period of six (6) months from the original purchase date.
If, within such warranty period, any component or part shall be proven to the satisfaction of Journey Health & Lifestyle® to be defective, the product shall at the option of Journey Health & Lifestyle® be repaired or replaced with new or refurbished product components. In some cases an installation kit with instructions may be provided to the owner to facilitate installation of a replacement product component. Warranty relating to mobility products does not include any labor charges incurred in product component installation. The warranty period of the repaired or replaced product shall terminate with the termination of the warranty period for the original product. The sole obligation of Journey Health & Lifestyle®, and the customer’s exclusive remedy under this warranty, shall be limited to such repaired or replaced product.
In addition to the previously cited provisions and limitations of the standard one-year warranty above, additional warranty considerations for the UPbed Standard include one-year service with full coverage on parts, including labor, and two-to-three-year full coverage on parts (no labor), and four-to-ten-year coverage on bed frame and non-electric mechanisms. Coverage for the UPbed Independence includes two years on components and 10 years on the bed frame.
In addition to the previously cited provisions and limitations of the standard one-year warranty above, additional warranty considerations for the Journey Health & Lifestyle® lift chair line include a lifetime warranty on the lift mechanism and frame, and three-year warranty on the electronic components.
In addition to the previously cited provisions and limitations of the standard one-year warranty above, additional warranty considerations for the PSC include a lifetime limited warranty on the lift mechanism and frame, and three years on electronic components.
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