Is the UPbed Independence a good adjustable bed for seniors? +
Yes. The UPbed Independence allows you to press one button to gently raise to a near-standing position—helping you stand safely and independently. If you can use a lift chair, you’ll likely find the UPbed just as intuitive and supportive.
Can the UPbed Independence help me sleep better? +
Absolutely. With infinite adjustability and a premium memory foam mattress, the UPbed Independence provides superior comfort and personalized positioning. Its smooth swivel and lift motion promotes relaxation, safety, and peace of mind for a deeper, more restorative sleep.
Will the UPbed Independence let me get in and out of bed without needing help or a caregiver? +
Yes. The UPbed Independence’s unique lift mechanism gently raises you to a near-standing position and lowers you back down at the touch of a button. It’s designed for safe, independent transfers—perfect for maintaining freedom and dignity at home.
Is the UPbed Independence the same as a home hospital bed? +
No. The UPbed Independence offers all the functionality of a hospital bed—and more. It includes independent head and leg controls, a multi-layer memory foam mattress, and a stylish design that fits any home décor. Best of all, it swivels left or right and raises you to standing for total mobility and independence.
Is the UPbed Independence comfortable? +
Yes. It includes a multi-layer memory foam mattress that contours to your body for even support and pressure relief. You can independently adjust the head and legs for your ideal reading, TV, or sleep position.
Can the UPbed Independence be used as a recliner for reading and watching television? +
Yes! The UPbed Independence is like
four products in one:
- An adjustable bed for sleeping
- A sit-up bed for reading or watching TV
- A chair bed for relaxing or visiting with family
- A lift bed that swivels and raises like a lift chair
What type of mattress is needed for an adjustable bed? +
The UPbed Independence includes its own ultra-comfortable, multi-layer memory foam mattress designed to flex perfectly with the frame. No need to buy or reuse another mattress.
What is the weight capacity of the UPbed Independence? +
The UPbed Independence is engineered to support users up to 500 lbs (227 kg) safely and smoothly.
What's included with the UPbed Independence? +
Each UPbed comes with:
- Infinitely adjustable bed frame
- Simple wired remote control
- Multi-layer memory foam mattress
- 4-way stretch breathable mattress cover
- Adjustable padded side armrests
Just add your standard twin XL sheets and pillows.
Will Medicare help pay for my UPbed Independence? +
No. The UPbed Independence is sold directly to consumers and cannot be billed to insurance. However, some plans may offer partial reimbursement if deemed medically necessary.
Is there a way to rent the UPbed? +
No. The UPbed Independence is available for purchase only and not offered as a rental.
What are the delivery options for the UPbed? +
White Glove Delivery ($499) includes:
- Delivery inside your home
- Unpacking and full assembly
- Setup in your chosen room
- Removal of all packaging
Note: For safety and sanitary reasons, the team cannot remove your old mattress or rearrange furniture.
Is the UPbed Independence easy to operate? +
Yes. The remote has eight simple buttons, each with a single, clear function. It’s wired (so you’ll never lose it) and includes a clip for hanging on the armrest.
Can I make the UPbed’s adjustments move faster or slower? +
No. The UPbed’s motors are designed for smooth, steady movement to ensure safety and comfort—no jerky or sudden motions.
Can I adjust the head area separately from the legs? +
Yes! You can independently control the head and leg sections to create the perfect position for reading, watching TV, or sleeping comfortably.
Why doesn’t the mattress fall off the frame when the UPbed stands up? +
The mattress cover zips securely to the bed frame, holding it in place as it moves. The flexible, 4-way stretch fabric ensures comfort and stability at any angle.
Do normal sheets fit the UPbed Independence? +
Yes. The UPbed Independence uses standard twin XL sheets and bedding.
What do I do with the top sheet and blanket before raising the bed? +
Most users simply drape the top sheet and blanket over one of the armrests and tuck it slightly so it stays in place as the bed lifts. This prevents tripping and keeps bedding neat.
Will my existing headboard and frame work with the UPbed Independence? +
No. The UPbed Independence includes its own furniture-style frame that replaces your existing bed. It’s designed to function freely and elegantly without additional headboards or footboards.
How do the armrests work? +
The
armrests serve multiple purposes:
- Act as safety rails to prevent falls
- Provide sturdy hand support when standing
- Can be locked upright or removed as needed
They’re lightly padded with a textured surface for a firm, comfortable grip.
Is there a battery backup in case of a power outage? +
Yes. Two 9-volt backup batteries allow you to return the bed to a flat position during a power outage. This feature is for emergency, one-time use only.
Journey Health & Lifestyle® warrants all our products to be free from defects in materials, workmanship and assembly. A standard twelve (12) months warranty from the original purchase date applies to the core list of Journey products under normal use in accordance with specifications and warnings and with some limitations, exclusions, restraints or extensions including but not limited to parts, labor, service and other specific considerations. (Specific additional limitations and extensions of warranty, particularly as they relate to the Journey Health & Lifestyle® line of mobility products, can be found in the Addendum below.) If within the twelve-month warranty period, any component or part shall be proven to the satisfaction of Journey Health & Lifestyle® to be defective, the product shall, at the option of Journey Health & Lifestyle®, be repaired or replaced. Contact Journey Health & Lifestyle® before sending any product for warranty repair or replacement. Do not send any product without our prior written consent.
Limitations and Exclusions
This warranty does not cover damage, deterioration or malfunction resulting from accident, negligence, misuse, abuse, normal wear and tear, damage in shipment, improper operation or failure to follow instructions according to the User Manual, component failure, improper storage, neglect of prescribed maintenance procedures, repair or attempted repair or modifications made or authorized by anyone other than Journey Health & Lifestyle®, normal gradual reduction in battery performance due to heavy use, deterioration due to external factors such as extremes in temperature or humidity, corrosive atmosphere or other natural events such as lightning, flood or circumstances beyond the control of Journey Health & Lifestyle®.
This warranty applies in North America only and is extended only to the original purchaser of the product when purchased directly from Journey Health & Lifestyle® (USA) and is nontransferable. This warranty gives you specific legal rights, and you may also have other legal rights which vary from place to place.
The foregoing warranty is exclusive and in lieu of all other express warranties or implied warranties, if any, including but not limited to the implied warranties of merchantability and fitness for a particular purpose, and shall not extend beyond the duration of the express warranty provided herein. Journey Health & Lifestyle® shall not be liable for any consequential or incidental damages whatsoever and disclaims any liability beyond the initial purchase price of the product.
Addendum
In addition to the previously cited provisions and limitations, other warranty considerations for the line of Journey Health & Lifestyle® mobility products (Zinger, Zoomer, Zoomer Lite, Perfect Walker, So Lite Wheelchair, So Lite Scooter, So Lite Glide, all UPWalkers) include the following extensions and exclusions:
In addition to the previously cited provisions of the standard one-year warranty above, the frame, mechanical and electrical components including the motor of each mobility product in the Journey Health & Lifestyle® mobility line is further specifically warrantied for the same twelve-month period. In addition, warrantied instead for a six- (6) month period are the originally supplied battery, tires, fabric seat, seat back and seat cushion, all guaranteed to be free from defects in materials and workmanship for a period of six (6) months from the original purchase date.
If, within such warranty period, any component or part shall be proven to the satisfaction of Journey Health & Lifestyle® to be defective, the product shall at the option of Journey Health & Lifestyle® be repaired or replaced with new or refurbished product components. In some cases an installation kit with instructions may be provided to the owner to facilitate installation of a replacement product component. Warranty relating to mobility products does not include any labor charges incurred in product component installation. The warranty period of the repaired or replaced product shall terminate with the termination of the warranty period for the original product. The sole obligation of Journey Health & Lifestyle®, and the customer’s exclusive remedy under this warranty, shall be limited to such repaired or replaced product.
In addition to the previously cited provisions and limitations of the standard one-year warranty above, additional warranty considerations for the UPbed Standard include one-year service with full coverage on parts, including labor, and two-to-three-year full coverage on parts (no labor), and four-to-ten-year coverage on bed frame and non-electric mechanisms. Coverage for the UPbed Independence includes two years on components and 10 years on the bed frame.
In addition to the previously cited provisions and limitations of the standard one-year warranty above, additional warranty considerations for the Journey Health & Lifestyle® lift chair line include a lifetime warranty on the lift mechanism and frame, and three-year warranty on the electronic components.
In addition to the previously cited provisions and limitations of the standard one-year warranty above, additional warranty considerations for the PSC include a lifetime limited warranty on the lift mechanism and frame, and three years on electronic components.
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